Parcelflare Pro

Privacy notice

Who I am

This site and the Parcelflare plugins are run by William Rhys Jones, a sole trader in the United Kingdom, trading as Parcelflare. I am the data controller for personal data I handle about you — for example if you email me for support.

Contact: parcelflare.help@outlook.com. A postal address is not published here. If you need one, email me and I will provide it.

Lemon Squeezy is the merchant of record for Parcelflare Pro payments. They are the controller of the payment, invoice and tax information you give them at checkout, and their privacy notice applies to that data.

This website

This static sales site does not use forms, account logins or payment fields, and it does not load third-party scripts. Card details are entered on Lemon Squeezy’s checkout, not here.

If you email parcelflare.help@outlook.com, I will use your email address and the contents of your message to reply and to help with your licence or shop. I keep support email for as long as I need it to deal with your question and any related licence record.

The free Parcelflare plugin

The free plugin runs on your WordPress site. When you enter your own Click & Drop API key and enable sync, it sends order data to the Royal Mail Click & Drop API (api.parcel.royalmail.com) so a shipping order can be created in your Click & Drop account.

What is sent: the order number, date, customer name, shipping and billing address, email address and phone number if present, order items (name, SKU, quantity, value, weight, customs data) and order totals. This happens when an order reaches a status you have chosen, or when you send it manually. A health check (on by default, and can be turned off) uses your API key to confirm it still works, and may send any recent order that should have been sent but was missed.

Your Click & Drop API key stays on your WordPress site. I do not receive your customers’ order or address data through the free plugin. Royal Mail’s terms and privacy notice apply to data in your Click & Drop account.

Parcelflare Pro

Pro uses the same Click & Drop API key on your site to look up orders you have already sent, by their Click & Drop order identifiers, so it can copy a tracking number back to the WooCommerce order. It does not send your customers’ names or addresses to a Parcelflare server. If you turn on the customer tracking note, WooCommerce may email that note to your customer from your shop in the usual way.

When you activate, validate or deactivate a licence, Parcelflare Pro sends the licence key and this site address (as the activation name) to Lemon Squeezy (api.lemonsqueezy.com) over HTTPS, so the key can be used on one production store. WooCommerce orders, addresses and customer details are not sent. The key is stored in your WordPress database and is rechecked once a day, not on every page.

Your rights

If I hold personal data about you, you can ask to see it, correct it, or ask me to delete it where the law allows, by emailing parcelflare.help@outlook.com. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Changes

This notice was published on 12 November 2026. I will update it if the licence integration or this site changes.